appeal my gig

Start your appeal

Tell us what happened.

About 5 minutes. You don't pay anything now. We check your case first and email you within 1 working day.

First, one question
Did anyone else ever use your account?
For example a friend, a relative or someone you rented it to. Be honest: it decides whether we can help.
The app
So the app can find your account.
What happened
What did the app do?
Did they say why?
Copy the app's message here if you can. We quote it in your letter.
Have you complained in the app?
A few lines is enough. What you were doing before it happened, and anything the app got wrong.
PDF or image, under 10 MB.
For example earlier messages from the app, or proof of what you say. Up to 5 files, each under 10 MB.
About you
We send the check and your pack here.
Only printed under your signature.
Before you send

You don't pay anything now. If we can help, we email you a payment link for €19.