What you get

Four letters and one page of dates.

Short, plain letters in English with your details filled in. No legal essays. Each one asks for exactly what the law lets you ask for.

Review requestletter 1

Asks for a person who can change the decision to look at it again, and for the reasons in writing. Cites the rules that apply where you work.

Data requestletter 2

Asks for the data the app holds about you and how its system reached the decision. Under the GDPR they have one month to answer.

Follow-upletter 3

Ready to send if they go quiet or answer with a copy-paste reply. We date it for you.

Complaint to the data authorityletter 4

For when the app ignores your data request. Filled in for the authority where you live (or where you work, if you live outside the EEA), with the dates and what to attach.

What a letter looks like

The start of letter 1, for a made-up courier. Yours is written from your answers: your app, your dates, your country's rules.

To: Wolt, support and data protection team Subject: Request for review by a person of your decision of 3 October 2026 My name is Anna Virtanen. My account is [email protected]. On 3 October 2026 you closed my account. You did not give me a reason. I believe this decision was taken, or mainly supported, by an automated system. I therefore ask you to: 1. Have the decision reviewed by a person who has the authority to change it. I wish to express my point of view and to contest the decision (GDPR Article 22(3)). 2. Tell me in writing the specific reasons for the decision and the main facts and data it was based on. 3. Restore my account, if the review finds the decision was wrong. 4. Answer within one month (GDPR Article 12(3)).

Download a shortened sample pack (PDF)

Your dates, on one page

The first page of the pack tells you what to send today, where to find the right contact in the app, and when the app has to answer. For example:

When	What
Today	Send letter 1 and letter 2
Day 14	No real answer yet? Send letter 3
1 month	Latest date for your data
After 1 month	Still nothing? Send letter 4 to the data authority

Also in the pack

What makes your case strong, and what could weaken it, in plain words.
What to do with the app's answer.
The letters as a PDF and as plain text, so you can paste them into a support chat.

The letters are in English. Every app on this list handles support in English, and the rules they cite are the same EU rules in every language.

Locked out? Ask for a human.

Tell us what happened. If we can help, your letters arrive by email, filled in and ready to send.

Start your appeal